Information We Collect

Personal Information

When you create an account or contact us, we collect information that identifies you personally. This includes your name, email address, phone number, and payment information when you subscribe to our services.

Technical Data

Our platform automatically collects technical information about your device and usage patterns. We track IP addresses, browser types, operating systems, and how you interact with our trading analysis tools.

Trading Preferences

We store your selected market preferences, chart configurations, and analysis settings to provide personalized technical analysis. This data helps us customize your trading dashboard and improve our algorithm recommendations.

How We Use Your Information

Your information serves several essential purposes in delivering our technical analysis services. We use your data to provide market insights, maintain your account security, and improve our platform's functionality.

• Delivering personalized technical analysis and market alerts based on your trading preferences
• Processing subscription payments and managing your account billing
• Sending important updates about market conditions and platform features
• Analyzing user behavior to enhance our algorithms and user interface
• Providing customer support and responding to your inquiries
• Complying with financial regulations and tax requirements in South Korea

Data Sharing and Third Parties

We maintain strict control over your personal information and only share data when necessary for service delivery or legal compliance. Our approach minimizes data exposure while ensuring platform functionality.

Service Providers

We work with trusted third-party companies that help us operate our platform. These include payment processors for subscription billing, cloud hosting services for data storage, and analytics tools for platform improvement. All service providers sign data processing agreements that require them to protect your information according to our standards.

Legal Requirements

We may disclose your information when required by South Korean law, regulatory authorities, or legal proceedings. This includes cooperation with financial regulators, tax authorities, and law enforcement agencies when legally obligated.

Business Transfers

In the event of a merger, acquisition, or sale of our company, your personal information may be transferred to the new entity. We will notify you of any such transfer and ensure the receiving party maintains the same privacy protections.

Your Privacy Rights

As a user of our platform, you have specific rights regarding your personal information. We've designed our systems to make exercising these rights straightforward and transparent.

How to Exercise Your Rights

To exercise any of these rights, contact us at support@byteoncloud.com with your request. We'll verify your identity and respond within 30 days. For account deletion requests, we'll provide a confirmation timeline and explain any data that must be retained for legal compliance.

Data Security Measures

Protecting your information is fundamental to our operations. We employ multiple layers of security to safeguard your personal data and trading preferences against unauthorized access, alteration, or disclosure.

Technical Safeguards

All data transmission occurs over encrypted HTTPS connections. We store your information in secured databases with access controls, regular security patches, and automated backup systems. Payment information is processed through PCI DSS compliant systems and never stored on our servers.

Access Controls

Only authorized ByteOnCloud employees with legitimate business needs can access your personal information. All access is logged, monitored, and requires multi-factor authentication. We conduct regular security training for our team members.

Monitoring and Response

We continuously monitor our systems for security threats and maintain an incident response plan. In the unlikely event of a data breach affecting your information, we'll notify you within 72 hours and provide clear information about what happened and what we're doing about it.

International Data Transfers

While ByteOnCloud operates primarily in South Korea, some of our service providers and data storage systems are located internationally. We ensure that any cross-border data transfers maintain appropriate privacy protections.

When we transfer your data outside of South Korea, we use standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms. These safeguards ensure your information receives equivalent protection regardless of its location.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and analyze usage patterns. Understanding these technologies helps you make informed choices about your privacy preferences.

Essential Cookies

We use necessary cookies to maintain your login session, remember your chart preferences, and ensure platform security. These cookies are required for basic functionality and cannot be disabled without affecting your ability to use our services.

Analytics and Performance

We collect information about how you use our platform to identify popular features, optimize performance, and improve user experience. This includes tracking page views, feature usage, and error reports.

Managing Cookie Preferences

You can control non-essential cookies through your browser settings or our privacy preferences center. Disabling certain cookies may limit some platform features but won't prevent you from accessing core technical analysis tools.

Children's Privacy

ByteOnCloud's technical analysis platform is designed for adult traders and investors. We do not knowingly collect personal information from individuals under 18 years of age. Trading and financial analysis requires adult decision-making capacity and legal authority to enter into financial agreements.

If we discover that we have inadvertently collected information from someone under 18, we will delete that information immediately. Parents or guardians who believe their child has provided information to us should contact our support team for immediate assistance.

Changes to This Privacy Policy

We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.

We recommend reviewing this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Continued use of our platform after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you can delete your account or contact us to discuss your concerns.